Be the team lead of a growing team charged with providing exceptional hospitality to all!
Hotel Managers are responsible for the overall management and smooth functioning of the hotel. This role involves overseeing daily operations, coordinating with various departments, and ensuring that guests receive exceptional service throughout their stay. The Hotel Manager plays a vital role in maintaining the hotel’s reputation for excellence and hospitality.
Job Summary
We are seeking an experienced and dynamic individual to fill the role of Hotel Manager. As a key leader in the establishment, the Hotel Manager will oversee all aspects of hotel operations to ensure a seamless and exceptional guest experience. If you have a strong background in hospitality management and a passion for delivering outstanding service, we invite you to join our team.
Job Roles and Responsibilities
- Supervise and manage all hotel staff
- Develop and implement operational policies and procedures to ensure efficiency and guest satisfaction
- Monitor and manage the hotel’s budget, expenses, and financial performance
- Coordinate with sales and marketing teams to drive occupancy and revenue
- Handle guest inquiries, concerns, and complaints
- Oversee the reservation system and ensure accurate bookings
- Implement and maintain high standards of cleanliness and maintenance in all areas of the hotel
- Conduct regular inspections to ensure quality standards are met
What’s in it for you
- Competitive salary
- Performance-based bonuses
- Health and dental benefits
- Employee discounts on hotel services and amenities
Job Skills and Required Qualifications
- Bachelor’s degree in Hospitality Management or related field
- Proven experience in hotel management or a similar role
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Financial acumen for budgeting and financial management
- Customer-focused attitude with a commitment to delivering exceptional service
- Ability to handle stressful situations and prioritize effectively
- Knowledge of hotel management software and reservation systems
Preferred Skills
- Multilingual skills for effective communication with diverse guests
- Familiarity with local tourism and attractions
- Certification in hotel management or related courses